Oracle Careers | Technical Support Engineer For Freshers
graduate engineering jobs
Oracle Careers | Technical Support Engineer For Freshers
About the Company:
a short description of graduate engineering jobs you are applying for
Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems. In 2019, Oracle was the second-largest software company by revenue and market capitalization. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, Human Capital Management (HCM) software, customer relationship management (CRM) software, and supply chain management (SCM) software.
Oracle Careers | Technical Support Engineer For Freshers.Oracle seeking Job Opportunities for B.E/B.Tech/B.Sc in Bengaluru. As a Support Engineer, Your primary task provides support to customers who contact the Oracle Solution Center and maintain a high level of customer satisfaction while meeting guidelines mostly through electronic means. Interested and eligible candidates can Apply Online through the Below mentioned apply link.
Educational Qualification:
Minimum educational qualification for graduate engineering jobs
University Degree in either Engineering, Maths, Economics, Computer Science or comparable
One year prior working experience with Oracle products or at least two years of related experience without Oracle products.
Roles and Responsibilities:
- Work with Global Sales teams and Partner Organizations to ensure that all demos are trouble-free providing the best possible user experience.
- Support the CX domain from a functional perspective as part of a global support engineering team.
- Troubleshooting functional application issues, providing innovative solutions to product, and demo content gaps.
- Participate in and identify key issues during demo release testing, providing feedback and recommendations to demo engineering to help improve the quality of the demo content.
- Providing first-line support for Oracle products. This would involve troubleshooting tickets, creating knowledge articles and solutions as well as interacting with global Sales teams to resolve their demo related issues.
- Working with different stakeholders to understand and improve processes and implement automation.
- Prepare, provision, and de-provision environments for Customer demos.
- Participate in calls with Sales Consultants and Global Support team members.Work with Global Sales teams and Partner Organizations to ensure that all demos are trouble-free providing the best possible user experience.
- Support the CX domain from a functional perspective as part of a global support engineering team.
- Troubleshooting functional application issues, providing innovative solutions to product, and demo content gaps.
- Participate in and identify key issues during demo release testing, providing feedback and recommendations to demo engineering to help improve the quality of the demo content.
- Providing first-line support for Oracle products. This would involve troubleshooting tickets, creating knowledge articles and solutions as well as interacting with global Sales teams to resolve their demo related issues.
- Working with different stakeholders to understand and improve processes and implement automation.
- Prepare, provision, and de-provision environments for Customer demos.
- Participate in calls with Sales Consultants and Global Support team members.
Skills Required:
- Strong Customer Service Orientation.
- Excellent written and oral communication skills.
- Great team player and able to work and collaborate across global teams.
- Out of box thinker who has an eye for detail, brings immense drive and a new perspective to problem-solving.
- Results orientation, you will not be satisfied until the job is done with the right quality.
- The ability to work within virtual teams; to get a specific job done often requires working together with many colleagues spread out across different countries.
- Self-motivated, you have the natural drive to learn and pick up new challenges.
- Always looking to raise the bar of my own skills and competencies.
- Good domain knowledge across CX applications especially Fusion.
- Previous experience resolving functional application issues in a CX Cloud implementation, Pre-Sales, or Support role.
- English Advanced proficiency and fluency (including writing) are mandatory.
- Analytical troubleshooting and problem-solving skills.
Documents Required:
Candidates Keep the below documents while going to Apply online.
2 Updated ResumeGovt Id Proof PAN and Aadhar is mandatory
2 photos
Educational Certificates
How to apply?
Procedure for applying the post of graduate engineering jobs are given below
Interested and eligible candidates can apply online through the below-mentioned link. Please check all the information before going to apply online For Oracle Careers.
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